OpenTouch Fax Center

A scalable, full software, “boardless” Fax over IP (FoIP) solution

For enterprises that are adapting their workforces and realigning their business processes to newly adopted IP environments, the OpenTouch® Fax Center is the perfect companion for faxing anywhere, anytime.

Utilizing “boardless” FoIP technology provided by Sagemcom, OpenTouch® Fax Center yields a significant return on investment and costs significantly less than leading legacy fax server solutions. For five consecutive years, Sagemcom’s technology has ranked #1 in the global IP fax market* and received numerous IP telephony awards.

OpenTouch® Fax Center integrates seamlessly with Voice over IP (VoIP) technology and the T.38 fax relay capabilities of leading Alcatel-Lucent VoIP gateways. It complements the Alcatel-Lucent OpenTouch™ Communications Suite, enriching unified messaging with fax in addition to email and voice messaging.

OpenTouch® Fax Center is also available as an independent application.

* Based on research conducted by Davidson Consulting

Benefits: OpenTouch Fax Center

A scalable, full software, “boardless” Fax over IP (FoIP) solution

  • Ideal for any organization that has deployed or plans to deploy an IP telephony infrastructure
  • Field-proven to manage large fax volumes and deliver high levels of scalability, reliability and availability
  • An elegant and economical software solution that addresses the “fax problem” in IP networks
  • Offers document communication, processing & storage
  • Reduces ongoing fax machine-related costs
  • Eliminates junk faxes, reduces printing and paper use
  • Routes sensitive documents directly to designated recipients
  • Provides an audit trail of interactions; ideal for security and compliance purposes
  • Reduces energy consumption to support eco-sustainability initiatives
  • Supports virtualization and can thus be installed in an existing virtualization environment
  • Software can be installed on the OpenTouch™ server, thus not requiring a dedicated physical server
Features: OpenTouch Fax Center

A scalable, full software, “boardless” Fax over IP (FoIP) solution

  • Offers full integration with Alcatel-Lucent’s OpenTouch™ multimedia solutions
  • Supports SIP/T.38; no hardware boards required
  • Enables transmission and receipt of faxes from:
    • Anywhere through secure web access
    • Any SMTP-based e-mail messaging system (advanced features through user forms are available for Microsoft® Outlook® messaging software and IBM® Lotus Notes® mailbox)
    • Any desktop application through a virtual fax printer
    • Any T.37 compatible Multifunction printer
  • System can be managed from anywhere through secure web administration
  • Delivers a full software-based solution, Red Hat® Enterprise Linux® environment on the server side